Pricing for growing teams
Three plans, no per-channel fees, and every channel included. Try any plan free for 14 days.
- Up to 2 team members
- All 5 channels included
- AI draft suggestions
- Unified team inbox
- Conversation tagging
- Custom tone profiles
- Analytics dashboard
- Priority support
- Up to 6 team members
- All 5 channels included
- AI draft suggestions
- Unified team inbox
- Conversation tagging
- Custom tone profiles
- Analytics dashboard
- Priority support
- Up to 15 team members
- All 5 channels included
- AI draft suggestions
- Unified team inbox
- Conversation tagging
- Custom tone profiles
- Analytics dashboard
- Priority support
Every plan includes a 14-day free trial. No card required. Cancel anytime.
Plan features at a glance
| Feature | Starter | Growth | Team |
|---|---|---|---|
| Team members | Up to 2 | Up to 6 | Up to 15 |
| WhatsApp Business | |||
| Instagram Direct | |||
| Facebook Messenger | |||
| Telegram | |||
| Email forwarding | |||
| AI draft suggestions | |||
| Custom tone profiles | |||
| Analytics dashboard | |||
| Priority support | |||
| Conversation history | 7 days | 30 days | 90 days |
Answers to common pricing questions
Yes. The 14-day trial includes all five channels: WhatsApp Business, Instagram Direct, Facebook Messenger, Telegram, and email. Connect each one and test the complete workflow with your team.
Select a paid plan, or your workspace becomes read-only. Conversation history stays available. Your team can read and export data, but new messages wait until you choose a plan.
Yes. Upgrades begin right away. Downgrades start when the current billing period ends. Switching has no fee.
Listed prices are in USD. Brazilian customers pay in BRL using the exchange rate at billing. A major payment processor handles Brazilian card and Pix payments.
Yes. Every plan has a shared team inbox. Each agent gets an individual login and can view the full queue. Opening a conversation displays the agent's name. Assignment and collision detection come with every plan.
If you pay for a plan and decide within the first 30 days that Poli Digital is not right for your team, contact us for a full refund. No explanation is needed, though feedback is welcome.
Try it free for 14 days
Choose Starter or move to Growth, with faster replies from day one.