One inbox for every customer channel
Link WhatsApp, Instagram, Messenger, Telegram, and email to Poli Digital in minutes. Your team gets one view of every incoming message.
Five channels in one shared inbox
Use each channel's official API, with setup taking minutes per channel.
Use the official WhatsApp Business API in one inbox. Brazilian numbers are supported natively.
Bring Instagram DMs into the shared inbox via Graph API. Handle product, order, and support questions without switching apps.
Connect your Facebook Page inbox and place Messenger chats beside WhatsApp and Instagram conversations in the same queue.
Create a Telegram bot in 2 minutes, then send incoming messages to your team queue. Group conversations and direct messages are supported.
Forward your support or sales address to Poli Digital. Email threads sit beside chats, giving your team one screen for every reply.
Fewer switches, quicker replies, fewer lost leads
Separate apps force a context switch for every reply. Reorienting takes 20 to 30 seconds per conversation. At 60 conversations a day, that is 30 minutes lost before the AI helps. Poli Digital keeps every channel in one view, while shared access prevents chats from waiting on an agent who has logged off.
From sign-up to first reply in under 15 minutes
Use your work email to sign up. No credit card needed. Your workspace opens in seconds.
WhatsApp Business takes 3 minutes. Authorize the official API, choose a display name, and incoming messages begin arriving.
Invite teammates by email, give each person a login, assign roles, and choose which channels they can view.
An AI draft appears with the first incoming message. Edit it in 5 seconds or send it as-is. Your team can start working in the first hour.
Meet customers where they already message
Connect a channel with a free 14-day trial. No credit card required.