Stop losing WhatsApp leads to app-switching
Poli Digital puts every customer conversation in one inbox and drafts the reply for you. Reply faster from one inbox, without switching tabs.
Meet customers on their usual channels
Three daily ways customers slip away
WhatsApp leads go cold
Your team jumps between WhatsApp Web, CRM, and email. When they locate the thread, the customer may already have contacted a competitor.
Instagram DMs get missed
A product question can sit in DMs for hours while the badge keeps growing. Customers move on before your team finds the message.
Replies take too long
Repeating the same answer across five channels drains your team's time. Without help, replies take minutes instead of seconds.
Go live in three steps
Skip the IT queue. Link your channels, invite your team, and let AI prepare the first drafts.
Link your channels
Connect WhatsApp Business, Instagram, Messenger, Telegram, and email in minutes. No code or API tokens to manage.
Share one team inbox
Messages from every channel enter one shared queue. Assign chats, add tags, and filter by channel or status.
Review an AI draft
AI reads the thread and prepares a reply in your chosen tone. Edit it when needed, then send.
Made for small sales and support teams
Skip big suites. A 3-person team can set up this afternoon and use it tomorrow morning.
Unified inbox
See every channel together. Sort by channel, assignee, or status without leaving the conversation.
- Assign chats to teammates
- Tags and custom statuses
AI reply drafts
AI reads the thread and drafts a reply. Edit it or send it, with tone settings per channel.
- Drafts based on context, not canned text
- Formal, conversational, or custom tone
Chat routing
Send chats to the right person automatically or by hand. Reduce duplicate replies and unclear ownership.
- Round-robin or manual routing
- See who has each open thread
Track response times
Compare first-response times by channel and agent. Spot a backed-up queue before leads move on.
- Channel and agent breakdowns
- Daily and weekly trend reports
Early-access teams share results
Feedback after the first week
Before Poli Digital, I checked three apps to answer one customer. Now I open one inbox, find the draft, and send in about 10 seconds. WhatsApp inquiries no longer slip through.
When Instagram DMs and email arrived together, support was a mess. Poli Digital combines them in one queue. AI drafts cover common questions, so my team handles the conversations that need a person.
Plans for every team stage
Try it free for 14 days. No credit card required.
For solo sellers and small shops starting out.
- All 5 channels included
- 2 team seats
- AI draft suggestions
- Advanced analytics
For sales teams moving faster across channels.
- All 5 channels
- 6 team seats
- AI draft suggestions
- Response analytics
For teams needing custom tones and priority support.
- All 5 channels
- Up to 15 team seats
- Custom AI tone profiles
- Priority support
Every channel, one inbox, drafted replies
Connect WhatsApp, Instagram, Messenger, Telegram, and email today. Get 14 days free.